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What are the different levels of Services Procurement (also known as SOW) Solutions?

Services Procurement (SOW) Solution offerings

Achieving optimal efficiency and value within services spend categories can be a challenge, and in today's business environment where there is a big focus on total value, as well as a premium placed on internal resource capacity to manage this spend, there is much to be said for the benefits of outsourcing this procurement function to a third party.

At Allegis Global Solutions (AGS), we have developed a range of solutions that our clients can take advantage of, depending on the level of value and service desired.

Our services procurement solutions have evolved in recent years and we are now witnessing a considerable growth in appetite among clients wishing to free up their own valuable resources and also drive new or incremental value by outsourcing this function. We have a commitment to leveraging the latest technology to deliver clear benefits for our clients and we do this by offering three levels of solution:

Level 1 - Resource Management

Fundamentally, Level 1 of the services procurement solution is committed to visibility of resources. With a focus on Resource Management, it’s important that organizations know specifically who all of their third-party labor is, and where they are located.

Key benefits of our Resource Management solution include:

  • Manage on-boarding and off-boarding activities of all supplier resources engaged via an SOW

  • Resource tracking and resource maintenance activities

  • Helpdesk function

Level 2 - SOW Administration

The second level of our services procurement solution is typified by a far greater focus on planning and improving insight for clients. Vendor Management Systems (VMS) and P2P systems enable AGS to provide better understanding of overall spending and areas for potential efficiency improvement as well as spend management opportunities.

At the same time, we are able to free up internal client resources by taking on more of the day-to-day functions.

In addition to the benefits of the Resource Management solution, key benefits of our SOW Administration solution include:

  • Increasing efficiency of the SOW contracting process through standardized intake, assisting with SOW project qualification and approval protocols, and ensuring speed to value

  • Tracking and compliance of time, milestones or deliverables, including SOW extensions and/or renewals

  • Managing supplier performance and relationships

Level 3 - Source to Settle

In our most comprehensive offering, this is where the services procurement solution becomes true procurement outsourcing, with a full-service offering that ensures companies can free up multiple internal procurement resources for other more strategic responsibilities. It allows us to support much of the tactical work while enabling your resources to focus on internal business alignment, strategy and supplier management that can deliver real and sustainable benefits.

In addition to the benefits of Resource Management and SOW Administration, key benefits of our Source to Settle solution include:

  • Facilitation of the competitive sourcing of strategic and non-strategic SOW projects

  • Management of the negotiation of rates and discounts; contract decisions for SOW projects

  • Provision of deep insight around what is being bought and what is being paid within what are often vague and general spend categories

Clearly, organizations at all levels of procurement maturity could benefit from working with us. You can find out more about our services procurement solutions by downloading our Emerging Trends to Manage Your Indirect and Services Procurement Spend whitepaper or by contacting our expert team here!

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    Written by Jon Kesman
    With more than 20 years of procurement experience focused on contingent labor and professional services, Jon Kesman is the global executive director of strategy for our Procurement Solutions offering, ensuring increasing value to our customers, sustainable results and a keen focus on enabling technology.